Privacy Policy

Privacy Policy (Cross Keys Events)

Effective Date: February 27, 2026
Website: crosskeysevents.com
Contact Email: info@crosskeysevents.com

Cross Keys Events (“Cross Keys Events,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit crosskeysevents.com (the “Site”) or contact us.

1) Information We Collect

We may collect the following categories of information:

A. Information you provide to us

• Contact details (such as name, email address, company/organization, and any information you include in your message)
• Event inquiry details (such as event type, date, location, budget range, guest count, preferences, and other planning information you share)
• Business communications (messages sent through contact forms, email, or other channels)

B. Information collected automatically

When you use the Site, certain information may be collected automatically, such as:

• Device and usage data (IP address, browser type, operating system, pages viewed, time spent on pages, referring/exit pages, and approximate location derived from IP address)
• Cookie and similar technology data (as described below)

C. Information from third parties

We may receive information about you from third-party services if you interact with us through those services (for example, if you click through from a social media platform). The information we receive depends on the third party’s settings and policies.

2) How We Use Your Information

We use information we collect to:

• Respond to inquiries and communicate with you
• Provide and improve our services, including event planning and management support
• Operate, maintain, and improve the Site
• Understand how visitors use the Site (analytics)
• Protect against fraud, misuse, and security incidents
• Comply with legal obligations and enforce our policies

3) Cookies and Similar Technologies

Cookies are small text files placed on your device. We (and vendors we use) may use cookies and similar technologies (like pixels and local storage) to:

• Remember preferences and improve site functionality
• Measure traffic and usage patterns
• Understand how the Site performs

Your choices: You can control cookies through your browser settings. If you disable cookies, some Site features may not work as intended.

4) How We Share Information

We do not sell your personal information.

We may share information in the following situations:

A. Service providers

We may share information with vendors who help us operate our business and Site (for example, website hosting, analytics, email service providers, and IT/security support). They are permitted to use information only to perform services for us.

B. Legal and safety reasons

We may disclose information if required to comply with law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of Cross Keys Events, our clients, or others.

C. Business transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of all or part of our business, information may be transferred as part of that transaction.

5) Data Retention

We keep information for as long as needed to:

• Respond to your request and manage our relationship with you
• Provide services and maintain business records
• Meet legal, accounting, or reporting requirements
• Resolve disputes and enforce agreements

Retention periods vary depending on the type of information and why it was collected.

6) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

7) Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, such as the right to:

• Request access to the personal information we have about you
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of certain types of processing (where applicable)

To make a request, email us at info@crosskeysevents.com. We may need to verify your identity before fulfilling your request.

Notice for California residents (CCPA/CPRA)

If you are a California resident, you may have rights to know, access, delete, and correct personal information, and to opt out of the “sale” or “sharing” of personal information (as those terms are defined by California law). We do not sell personal information. If you submit a request, we will respond in accordance with applicable law.

8) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us at info@crosskeysevents.com.

9) Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. Please review their policies before providing information.

10) International Visitors

If you access the Site from outside the United States, your information may be processed in the United States or other locations where our service providers operate. By using the Site, you understand that your information may be transferred to countries with different data protection laws.

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:
info@crosskeysevents.com